Digitalization can also document your disorganization

That, to me, is the central risk. There is an easy reading of this story: the more digitalized a company is, the more efficient it will be. I do not buy that idea so quickly. Digitalization can reduce errors, save time, and organize processes, yes. But it can also turn underlying disorganization into perfectly documented disorganization. A café can issue every receipt in seconds and still not know which products actually sustain its margins. A professional services firm can invoice flawlessly and still collect payments after 60 or 90 days because it never defined a follow-up policy. A store can have every sale in the cloud and fail to notice that it is offering discounts that destroy its profitability. A self-employed worker can comply with every requirement and still fail to separate personal funds from business funds. The tool does not resolve those decisions. What it does do is remove excuses. And that is already quite valuable.

Full episode: https://youtu.be/etZwHd2IblM

🤖 AI-generated content: the script, voices, and images for this episode were produced using artificial intelligence tools.

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