Enterprise AI depends on understanding how the business works

Here is my thesis: in many companies, the advantage of AI will depend less on choosing the model that writes best and more on precisely defining the world in which that model can act. What “urgent order” means. Which data is up to date. What operations exist. Who can authorize them. Those decisions seem administrative, but they determine whether a useful answer becomes a reliable action. There is a nuance that often gets lost in the excitement. Creating an ontology does not fix the data on its own. If the repair shop takes a day to log a breakdown, the map may show a truck as available when it is not. And if two departments disagree on what counts as a “completed delivery,” someone will have to resolve that difference. AI can help detect the conflict; it cannot magically decide which definition is right for the business.

Full episode: https://youtu.be/P9YkQ50PuTA

🤖 AI-generated content: the script, voices, and images in this episode were produced using artificial intelligence tools.

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